Service Description

EAP Services (Business)

Cancellation Policy

Booking Policy for Services 1. Booking Process: Clients can book services through our designated booking platform, website, or by contacting our customer service team directly. Bookings are subject to availability and must be confirmed by the Company. 2. Service Availability: The availability of services may vary based on schedule, capacity, and other factors. Clients are encouraged to book services in advance to secure preferred dates and times. 3. Booking Confirmation: A booking is considered confirmed once the Client receives a confirmation email or notification from the Company. The Company reserves the right to cancel or reschedule bookings due to unforeseen circumstances. 4. Cancellation and Rescheduling: Clients may cancel or reschedule bookings with advance notice as specified in the booking confirmation. Late cancellations or no-shows may be subject to cancellation fees. 5. Booking Fees and Payments: Some services may require a booking fee or deposit to secure the appointment. Payment terms and accepted payment methods will be communicated during the booking process. 6. Arrival and Check-In: Clients are expected to arrive on time for their appointments. Late arrivals may result in a shortened service time to accommodate subsequent bookings. 7. Service Modifications: The Company reserves the right to modify or adjust services based on individual client needs or unforeseen circumstances. 8. Client Responsibilities: Clients are responsible for providing accurate information and specifications related to their service requirements. Clients must disclose any relevant health or safety information that may impact the provision of services. 9. Liability and Damages: The Company is not liable for any damages or injuries resulting from inaccurate or incomplete information provided by the Client. Clients are responsible for any damages caused to Company property during the provision of services. 10. Privacy and Confidentiality: Client information collected during the booking process will be handled in accordance with our privacy policy. Client confidentiality will be maintained throughout the service provision process. 11. Amendments to Booking Policy: The Company reserves the right to amend this booking policy with prior notice to clients. 12. Acceptance of Terms: By booking services with 360 CS Group, Inc., clients agree to abide by the terms and conditions outlined in this booking policy.

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