Service Description

Our Employee Assistance Program (EAP) and Work-Life services support employees in dealing with the personal and work-related concerns that can increase their stress and lessen their productivity. EAPs help employees with issues of well-being, stress or productivity. The services and resources address challenges such as: Depression Anxiety Personal & family matters Alcohol or chemical dependency Legal & financial difficulties Employees’ personal challenges can negatively affect their work. They may be less productive because they’re distracted by emotional, financial, or daily-life concerns, or spending hours on the phone seeking services for an aging parent, or even missing work days because childcare fell through. These services can help employees deal with the issues that distract them, leaving them better able to focus on work. Our members noted real improvements in their: Productivity at work Stress level Ability to handle situations for which they sought assistance Overall quality of life1 The vast majority – 95-96% - of our members who used the EAP and Work-life services said they would use these services again. And members saved an average of four to eight hours when using our Work-Life Services for assistance with childcare, adult care, and convenience services, such as vacation planning and consumer information.

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